Quality Assurance Program

Volunteer Drum LLC has served Knoxville and the surrounding region for over 20 years. Our mission is to provide drums, IBC totes, pails, and similar containers and accessories that best meet the needs of our customers, at the best price. Whether it be used for shipping DOT regulated materials, or storage, as a rain barrel, or as a trash can, we do our best to match you with a quality container that meets your needs and budget.

Volunteer Drum LLC maintains a quality assurance program based on ASME NQA-1 2008 Basic Requirements which has been in place for over 10 years that is audited regularly and compliant with 10 CFR 71 Subpart H, DOD O 414.1D Attachment 3 S/CI, NAP 401.1 Weapon Quality. We maintain a quality approved vendor list to which we audit to the same level we are held to by our customers. We provide quality service and products to our customers by carefully inspecting products and compiling correct and complete data/document packages when needed. Quality and inspection documents are maintained on file for a minimum of 7 years.

In addition to the quality UN and 7A Type A rated containers, we can also provide special drum accessories such as special venting devices, security bolts to accept tamper proof devices, and other specialized accessories.

We also offer specialized services such as custom stenciling or labels, and more stringent inspections using calibrated equipment as needed. We also offer limited calibration verification services for some drum closure tools and measuring equipment.

It is our belief that our customers’ needs should come first, and quality products and services should be provided to meet those needs.